![]() Happy customers, one piece of gear at a time Learn More. Sorry that this is causing concern but we will work this out. Avid Pro Tools Artist - Monthly Subscription (Automatic Renewal) Pro Tools Artist Software with Standard Support and Artist Plug-in Bundle - Mac/PC AAX Native 9. You have already provided your info, so creating another support case is not necessary. Not sure how long that takes to resolve but as I said via one of the case responses you have a valid license through next month which should be way more time than needed to solve this. My understanding is that there's a discrepancy in the address matching service that our web store relies on as part of the billing process. Hey Will, There's no intent to ignore you (it's midnight here so that's probably why you haven't received a response). Who faced with irrefutable photographic evidence that what they are saying (my avid shipping and credit card address'do not match) is incorrect, have decided to go underground. I have now done everything that I can to resolve this matter, and my livelihood is now at the mercy of avid customer care. By posting on this forum, supplying photographic evidence and starting my 3rd support case with avid on this matter. With no reply, (which is incredibly frustrating) I'm left waiting for the expiration warning to appear again, with the possibility of my living being detrimentally effected. ![]() It seems like avid have given up trying to fix the error, or don't want to acknowledge there's a problem. (replies to the conversation prior to this were being sent within 20 minutes). The ProTools Avid website is also very good, when you are needing to troubleshoot problems that occur when using Pro Tools. It is also very easy to navigate, edit, mix, and master the audio when using Pro Tools. No acknowledgement of the photographic proof. The PlugIns to use are good, and easy to operate such as the compression/Eq. There's been complete radio silence from avid customer care. Avid Pro Tools 1-Year Subscription, this licence grants full access to all features for 1-Year, it can then be renewed. This 12 month subscription allows access to the full Pro Tools Studio DAW software as well. Jeffro, the case doesn't say that it's closed, but after I have sent proof that the bank account address and the details I've entered on my avid account match. Pro Tools Studio (299 annual or 39.99 monthly subscription) has numerous enhancements like increased track counts, surround and support for Dolby Atmos mixing. Avid PRO TOOLS ULTIMATE SUBSCRIPTION - MONTHLY PAID UPFRONT DOWNLOAD Pro Tools is the most used audio production software that artists, music producers. Renew your Pro Tools Studio Subscription for a futher 12 months.
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